We are one of the leading management advisory firms in the payments industry.

Our clients include market-leading companies as well as suppliers to the industry, new entrants, investors and entrepreneurs. Our knowledge and our continuous engagement across the full range of stakeholders and all parts of the payments industry, enables us to be at the forefront of the market.

Our team has in-depth expertise along the entire value chain within cards, payments, digital commerce and digital convergence.

Our clients benefit from the passion of our consultants, our extensive international project experience, our proven methodologies and our proprietary industry data and benchmarks.

In addition to our own proven expertise, we are also able to leverage our extensive global network of industry subject matter experts.

The combination of our excellent payments industry knowledge and EY’s expertise and global reach enables us to holistically advise our clients in every situation. As an example, the cooperation allows us to provide comprehensive judgement from a commercial, as well as financial, perspective when conducting due diligences. Moreover, we can expand our services to include leading-edge methods, such as data-analytics.

Our clients

  • Banks
  • Issuer
  • Acquirers
  • Processors and suppliers
  • Payment networks and regulators
  • Payment service providers
  • Merchants
  • Financial investors

Industry Expertise

  • Card Issuing
  • Merchant Acquiring
  • Processing
  • Core and Corporate Payments
  • Online Payments
  • Mobile Payments
  • Digital Commerce
  • ATM

Functional Expertise


  • Market Entry Strategy
  • Product and Pricing Strategy
  • Regulation
  • Sales and Marketing
  • Corporate Finance Strategy
  • Commercial Due Diligence


  • Operating Model
  • Restructuring
  • Cost Reduction
  • Post Merger Integration


Growth strategy for a medium-sized broker
A medium-sized broker with a focus on industrial business and a 150-year tradition is confronted with increasing competitiveness in the market and sinking margins in the core business...
International growth strategy for an acquirer
The customer belongs to the leading providers of payment solutions in Europe and the US, especially in the Merchant Acquiring segment the market position is excellent...
Improvement of the earnings position in the retail banking of a savings bank
Within the scope of strategy workshop sponsored by INNOVALUE, the board of directors of a top 30 savings bank (assets of approx. €8 billion) its growth strategy...
Accompanying a trans­action upon acquisition of a terminal portfolio
The customer is one of the leading providers in the net­work operations and merchant acquiring segment. The inter­national presence is expanded by entering of markets with a "follow your customer" strategy...
Cost benchmarking in insurance sales
As part of the merger of several subsidiaries, efficiency and effectiveness were to be increased in the different sales channels within the sales/marketing department...
Mobile payments business field strategy for a telecommunications company
The customer belongs to the leading international tele­communications companies. Based on declining growth and increasing com­petition in the core business, the company has began looking for future growth areas...
Business valuation of an online financial service provider
An online financial service provider experiencing dynamic growth was seeking to raise further capital to expand its business...
Stress test, regulation and options for action
A large foreign insurance company is pursuing the goal of positioning itself as a leading international specialist for life insurances and pension solutions in Germany...
Product strategy in online payments sector
The customer belongs to the leading global suppliers of online payments solutions and within the scope of a change in management and ownership, the company reviews its corporate and product strategies...
E-money institution vs. full bank
A European provider of online payments solutions was faced with the challenge of a constantly growing volume of e-money...
Realignment of operational model
The current business climate in the insurance industry is putting pressure on the operational models of insurance companies, therefore they are faced with the challenge of aligning the internal processes to the new circumstances...
Target operating model for a PoS terminal manufacturer
The customer belongs to the leading global suppliers of Point of Sale (PoS) terminals. The company has grown quickly through acquisitions without an integration of the acquired company into a target operating model...
Restructuring and sale of a credit card processor
As a former monopoly, the customer was the market leader in the technical pro­cessing of electronic card transactions. With the de­regul­ation the company faced increasing pressure and the need of restructuring…
Market strategy for a top-5 insurance company
A globally operating top-5 insurance company offering life, composite and health insurance products through various sales channels, generates about 20% of the overall turnover through insurance agents and brokers...
Increasing bAV business
In a large regional database with more than 200 offices, the business field of company pensions is processed by both a GmbH (LLC) – for approaching corporate customers – as well as an in-house pensions department...


December 2019

Contact Person

Kai-Christian Claus
Partner & Managing Director
Andreas Habersetzer
Kalle Dunkel
Jan Lettow
Christian Löw


06. February 2020
Kampf um die #Gewerbeversicherung: 89 Prozent der #Versicherer sehen darin ein strategisches Wachstumsfeld, so eine
16. January 2020
Banking and capital markets looking to M&A as a gateway to new markets. Our latest Global Capital Confidence Barom
15. January 2020
Versicherungs-#CEO|s haben noch immer großen Nachholbedarf beim digitalem Wandel. Dies geht aus einer aktuellen Ana
15. January 2020
Check out my latest article: Why financial inclusion is also about customer insights and experience https://t.co/KUkBZDrmvx via @LinkedIn
14. January 2020
Eine #Umfrage von @EY_Innovalue unter rund 80 Vorständen und Führungskräften der Versicherungsindustrie zeigt: Mehhttps://t.co/Sp9aeYipbcYipbc
08. January 2020
Der neue Schnittstellen-Standard Frida von @AL-H Konzern, @EY_Innovalue, @FriendsuranceGermany und @InsurLab Germany soll den Dat
07. January 2020
The EY FinTech Adoption Index shows that #payments lead the surge in #FinTech adoption by SMEs. How can incumbents
06. January 2020
Please join us at #CES2020 #DigitalMoney to hear Nikhil Lele, Americas Financial Services Digital Leader and @N26,
26. December 2019
How the world’#financialal leaders see the End of Cash... Ho#banksks can respond to consolidation in the merchant ahttps://t.co/u6g0cIwwHawwHa
13. December 2019
Come join us at #CES2020 to hear @Nikhil Lele, Americas Financial Services Digital Leader, moderate a panel with
28. November 2019
In the move towards a cashless society, will cash-dependent consumers be left behind? The end of cash: Why, when an
26. November 2019
With banking under threat from #neobanks and challenger banks, what will the future of banking look like? Listen to
25. November 2019
Beim #SZVersicherungstag freuen wir uns vorab und auch vor Ort über die Unterstützung unsere#PreferredPartnererhttps://t.co/tjCGoznKsGnKsG
21. November 2019
Will the future of money lead to the end of cash? If so, why, when and how will we flick the switch? Read more in
05. November 2019
To seize the upside of the digital revolution in #treasury services, #banks must focus on 4 key areas. Read our lat
04. November 2019
Payments innovations are having a transformative impact on treasury. As #banks look to develop faster #payments-bas
04. November 2019
#CustomerJourney lautet der Titel des Vortrags von @Christian Mylius (@EY_Innovalue Management Advisors GmbH). Mit d
26. October 2019
James Lloyd, EY APAC FinTech Lead, shares insights on the trends in Asia which contributed to the robust growth of
14. October 2019
What is the next generation of mobile point-of-sale #payments? Out now, our latest global payments newsletter has i
10. October 2019
#payments Nordic banks agree funding for P27 cross-border payments platform https://t.co/flBYWWozvl


Merchant Payments Ecosystem, Berlin
18. - 20. February 2020